Privacy Policy

Privacy Policy

Introduction

Welcome to https://a-plumbers-day-in-knoxville.buzzchronicle.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users who access or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services that you may access through links on our website. These entities have their own privacy policies governing data collection and usage, which are beyond the scope of this statement.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  • Using Our Services/Applications: When you sign up to use our applications or services as an authorized user, we collect and process your personal information for account creation and management.
  • Visiting Our Websites: Each time you visit our websites linked to this policy, our servers automatically record certain data about your device and browsing behavior.
  • Communications: We may reach out to you via email, phone, or text messages/SMS for updates, newsletters, product promotions, or customer support.

Personal Data Collection

We collect several types of personal information to enhance your user experience and provide tailored services:

  • Account Information: This includes your username, password (hashed and salted), and account settings preferences.
  • Payment Details: Securely stored payment information such as credit/debit card numbers, expiration dates, and CVV codes for transactions.
  • Financial and Purchase Data: Transaction history, order details, and billing addresses associated with purchases made through our platform.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers for device recognition and location services (with user consent).
  • Location Data: Geographic coordinates and location services data when you choose to enable them, allowing us to provide location-based content or services.
  • Feedback and Reviews: Personal details and feedback provided through surveys, reviews, or direct communications.
  • Social Media Information: Username, profile pictures, and any other publicly available data from social media platforms if you choose to log in via these services.
  • Product Data: Details about products you view, purchase, or interact with on our platform.

We collect this information through various means, including direct user input, server logs, cookies, and third-party data providers.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigation and functionality on our websites, ensuring basic services work properly.
  • Preference Cookies: Remembering user preferences, language settings, and appearance choices.
  • Analytics Cookies: Collecting aggregated data about website usage, helping us understand user behavior and improve our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Our retention periods vary based on the type of data:

  • Financial and transaction data is typically kept for a minimum of 7 years due to tax and accounting requirements.
  • Account information, including user profiles, may be stored indefinitely until the account is deactivated or deleted by the user.
  • Analytics and log data are usually retained for 6 months to help us improve our services over time.

Once the retention period elapses, we securely delete or anonymize the data to ensure it remains confidential.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: All communication between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who process data on our behalf, ensuring they adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and we implement regular security audits to maintain data integrity.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we do not knowingly allow them to register for our services without parental consent.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its usage details.
  • Rectification: Correct any inaccurate or incomplete personal information we have about you.
  • Erasure/Right to be Forgotten: Ask us to delete or anonymize your personal data when it is no longer necessary.
  • Restriction: Limit our use of your data in certain situations, such as during a dispute.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be free from discrimination when exercising any of your data privacy rights.

To exercise these rights or submit a request, please contact our Data Protection Officer using the details provided below. We will respond within the time frame prescribed by applicable law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding our Privacy Policy or data practices, please contact us:

  • Email: [email protected]
  • Postal Mail: Data Protection Officer, A Plumber’s Day in Knoxville, 123 Main Street, Knoxville, TN 37901, USA

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.